IT systems have become an integral part of almost every business in today’s climate, and most businesses are so reliant on their IT systems than any malfunction within the IT system can have severe adverse effects on the business.

Estimates on a business experiencing downtime on their IT Infrastructure have an actual cost to company ranging anywhere from R 20 000.00 to R 150 000.00 per hour of direct or indirect losses.             

 This translates to the needs of almost every company out there to have reliable and efficient IT systems, and to ensure that their IT personnel, whether outsourced or in-house, to be experienced, competent and proactive.            

 However, one of the biggest challenges in the IT industry as a whole is that the market and need for IT functions within a business has grown rapidly, creating an over-saturated and very competitive environment that drive prices down.

What exactly does this mean?

      ·         Over-saturation of the market forces IT companies to sacrifice service and expertise for cost.

·       Over-saturation of the market leads to “discount dealers” who focus primarily on price which translates to less time to focus on a client’s needs and inexperienced IT staff.

·         With everyone selling on price and offering a cheaper service than the next guy, the client loses at the end of the day.

·         Most IT companies are under-resourced and over-worked with limited experience.

·         IT companies with limited resources and experience cannot reliably give their client’s proactive support.

·   IT companies with limited resources and experience cannot reliably respond to clients critical challenges in a time frame needed by most companies.

 OfficeCube IRIS is a cost effective solution to give a client proactive and experienced supplementary support on their IT infrastructure even if the company is not looking to change the current IT provider, but to compliment the current IT provider.

Providing real-time monitoring of the clients’ IT infrastructure’s health and being alerted to any looming concerns.

 Also, by being able to compliment the current IT providers’ skill set by adding over 100 years of collective experience and knowledge to the clients arsenal means that client concerns are dealt with efficiently and reliably every time.

 We do not need replace your IT company, with active monitoring we compliment it.

 We work together with you and your IT Company to ensure that you, the client, are receiving the maximum benefit from your IT infrastructure, and to ensure problems are dealt with pro-actively and not reactively.

All our Managed IT Outsource Solutions include Active Monitoring, click here for more info.

For a full list of features and benifits click here

To contact us for a free system analysis click here.