Features and Benefits of Active Server Monitoring / OfficeCube IRIS
Active System Monitoring
Active monitoring is implemented on client side critical server and network equipment, this is then monitored by OfficeCube 24/7. This gives the client peace of mind that potential issues are tackled before they become critical events on the network. Preventing potential problems on the network saves the client time and money.
Does your current IT provider actively monitoring your network?
Network Operating Procedures
A standard set of network operating procedures are custom written for the client’s specific IT requirements and implemented on the client’s site. This ensures that all IT opperations are always consistent, that the client is not locked into a single IT vendor and the client is always aware of how his network should opperate.
Do you have standard network operating procedures for your network?
Network Diagram
The entire network and server infrastructure is documented and laid out so that any engineer can work on the system. More importantly the client is not kept in the dark and has an overview of the IT infrastructure and how it operates. knowing what is happening on your network means you can make informed business decisions.
Do you currently have a network diagram for your network?
Disaster Recovery Plan
A complete disaster recovery plan that details exactly what steps need to be followed in the event of a disaster event on the client’s IT Infrastructure. Whether this is a network wide virus, a complete server crash or just missing data, a disaster recovery plan ensures that any downtime is heavily mitigated. Network downtime and disasters can cost a company thousands of rands every hour, having a suitable plan in place saves your company time and money.
What plan do you currently have in place in the event of a disaster?
High Technical Skills
Members of the OfficeCube Family have been in the IT industry collectively for over 100 years, we have experience in a small business eniroment with 30 users and worked on networks servicing thousands of users. We specialise in open source enterprise grade solutions and virtualisation. Having this high level of skills at your disposal whether on its own or to complement your current IT department means fast and reliable support every time. The quicker challenges with your IT infrastructure are resolved means you save more money.
Can your IT systems benifit from additional skillsets?
In Depth Monthly Reporting with Recommendations
We provide our clients with in-depth reports showing server and network health, problems averted, problems solved and more, we also include in our reports recommendations for the client. This gives the client information and knowledge of the IT infrustructure so that the client is capable of making informed business decisions. dont be kept in the dark with your companies IT.
Do you currently recieve reports and recommendations for your IT systems?