At OfficeCube we take service seriously, everything we do is to achieve a level of service where the client can focus on their core business and never have to worry about their IT infrastructure.

Our primary focus is on providing our clients with highly skilled consultants and ensuring that the client is receiving proactive support.

One of the biggest issues most companies face with their current IT providers are poor response times, poor resolution times and the job not being fixed the first time.

We at OfficeCube understand this, and so we have put our money where our mouth is.

All our support contracts come with a guaranteed response time, this means that if our clients experience a problem, they are guaranteed to receive service is a set period of time.

This gives the client peace of mind, knowing that any challenges they face on their network will be attended to by a competent and highly skilled engineer within a set time.

Additionally we take things a step further, on our higher tier contracts, we ensure that we not only guarantee when an engineer will attend to the clients concern, we also guarantee when the engineer will get the client back to a running state.